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Supreme Court of Canada rules that consumer protection disputes cannot be arbitrated

The Supreme Court of Canada released its decision today on whether mandatory arbitration clauses in consumer contracts are enforceable under British Columbia’s consumer protection legislation. In Seidel v. Telus Communications Inc., 2011 SCC 15, it held that the Business Practices and Consumer Protection Act, S.B.C. 2004, c.22 (the “BPCPA“) must be interpreted generously in favour … Continue reading »